The Commercial Bank - Standard Login Procedures

Online Banking

1^st Time User – Standard Login Procedures

First, you must complete and submit the enrollment form. Then, you will receive a confirmation email from The Commercial Bank with your Login ID. Then, this form may provide some help with logging in.

· Logging in for the first time user

Step	Action
1	Key in Login Id
2	Check First Time User

3	Click Login
4	Select Secure Access Code Delivery Preference
	A listing appears with the user’s email information - the user chooses the email delivery method for their secure access code
5	Click Continue – You will receive your Secure Access Code via email from Notifications@TheBank.com
6	Key in the Secure Access Code on the Enter Delivered Secure Access Code screen
7	Click Continue
	A secure access token is placed on the computer in the form of a “cookie” – if the cookie is deleted, this registration process must be repeated
8	Welcome First Time User: Click I Accept on the Accepting Terms and Conditions of electronic banking page
9	Create your Online Profile: (this does not update your bank account information - it is used to support your online banking services)
10	Select “Power User Interface” for fast access DSL internet service or “Standard UserInterface” for dial-up internet access.
11	Update the data in the Online Profile and click on Create Profile
12	A window appears: “Are you sure you want to submit these user preference changes?” click OK
13	Change your Password - Establish your own password (Password requirements are outlined on the screen)
14	Key in a New Password then your Confirmed Password
15	Click on Submit Password Change
16	A window appears: “Are you sure you want to change your password?” click OK
17	You should see you “Account Overview” screen with your account information. Congratulations, you have successfully logged in and created your online account.

	The next time you login to Internet Banking, you may be prompted to register your computer. Follow the steps below to register your computer:
1	Follow steps 4 thru 7 above
2	Activate Browser: choose one of the following options: Activate this computer for later use – a logical option for a home or work computer or Give me one-time access only (do not activate this computer) – a logical option when using a public PC (at a hotel, in a library etc.) Click “Continue”.
********	You may want to add our webite www.thecommercialbanksc.com to your Trusted
	Sites. Select 'Tools', 'Internet Options', 'Security', 'Trusted Sites', 'Sites', then
	type in our website address. This will allow you to access the website without error messages.

1st Time User – Standard Login Procedures

1^st Time User – Standard Login Procedures